Service Terms and Conditions

1. Introduction

These terms and conditions govern the relationship between Sierra General Contractors LLC, doing business as Delgado Wrought Iron ("Service Provider") and the Client. By accepting an estimate or initiating work, the Client agrees to be bound by the following policies.

2. Deposit & Payment Requirements

  • Deposits: For any project exceeding $1,000.00, a 30% down payment is required before work is scheduled.

  • Net 30: Final payment is due within 30 days of the final invoice date.

  • Accepted Methods: We accept Cash, Check, Visa, and ACH transfer.

  • Taxes: Clients are responsible for all applicable taxes. No exemptions apply unless a valid certificate is provided prior to invoicing.

3. Project Scope & Change Orders

  • Change Orders: Any requests for changes in design, materials, or dimensions after work has begun must be documented in a written Change Order and may result in additional costs.

  • HOA & Permits: The Client is responsible for obtaining all necessary Homeowners Association (HOA) approvals and building permits unless otherwise specified in writing.

4. Site Access & Underground Utilities

  • Access: The Client must ensure the work area is accessible and free of obstructions (debris, pets, vegetation) on the scheduled work date.

  • Private Lines: While we utilize 811 for public utility marking, the Client is responsible for identifying and marking all private underground lines (e.g., sprinklers, private lighting, pool lines). Delgado Wrought Iron is not liable for damage to unmarked private utilities.

  • Hidden Obstructions: Estimates assume standard soil conditions. Unforeseen underground obstructions (bedrock, old concrete footings) may require additional labor billed at our standard hourly rate.

5. Warranty & Maintenance

  • Labor Warranty: We provide a one (1) year warranty on labor and installation. This does not cover damage caused by accidents, ground shifting, or misuse.

  • Material Variance & Rust: Because wrought iron is custom-fabricated, slight variations in finish are normal. Rust is a natural occurrence for iron products; the Client is responsible for ongoing maintenance (painting/sealing) unless otherwise specified.

6. Cancellation Policy

  • Client Cancellation: If cancelled before work/procurement begins, a full refund is issued. After work begins, the Client is responsible for all labor and materials costs incurred to date.

  • Provider Cancellation: Sierra General Contractors LLC reserves the right to refuse service or cancel a project if the environment is unsafe or the Client is uncooperative. In such cases, unearned deposits will be refunded.

7. Marketing & Photo Release

The Client grants Sierra General Contractors LLC permission to take and use photos of the completed work for marketing and promotional purposes. We agree to take reasonable measures to obscure house numbers or specific identifiers that may give away the Client's exact address.

8. Late Payments & Governing Law

Late payments are subject to a 1% monthly interest charge. These terms are governed by the laws of the State of New Mexico.